Introduction

This document explains how to setup your Office 365 email account on the Built-in iOS Mail App


Configure the Built-in iOS Mail App for Office 365

You can configure the Built-in iOS Mail App to access your Office 365 account by setting up an Exchange connection. 

An Exchange connection provides access your email, calendar, contacts, and tasks on iPhone/iPad Device


Add a new account

To manually set up a new account to access your Office 365 email and calendar:

 

  1. From the Home screen go to Settings > Mail


    2. Tap Add Account.


    3. Select the option for Exchange.


  4. Enter your Office 365 email address, password, and a description of your account. Tap Next.

  • Email: your full email address.
  • Password: (if you do not know your password, please contact support)
  • Description: Exchange is entered automatically (you can change this if you wish)


    5. If you're prompted to enter server settings, enter the following and tap Next.

  • Server: outlook.office365.com
  • Domain: leave blank
  • Username: your full email address.
  • Password: (if you do not know your password, please contact support)

    6. The Mail app may request certain permissions. To agree, tap Yes.


    7. Then choose the apps you want your email account to sync with your iOS device and tap Save.


    8. Now you're all set to go!    


Important: Adjust the Mail days to sync (default is 3) according to your preferences and then tap Mail to return to the Mail settings. 

Some users will want to change this setting, as this default would mean only messages received in the last three days would appear in any of your folders.